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Do they bear comparison?

Chloe Carpenter looks at the new standards for legal comparison websites

14 June 2013

On 9 May 2013 the Legal Services Consumer Panel published its 'Good Practice Standards' for legal comparison websites, which it has developed in consultation with the Solicitors Regulation Authority (SRA) and the Council for Licensed Conveyancers (CLC).

These are a set of 20 voluntary standards designed to ensure that legal comparison websites are clear, useful and operate fairly for consumers, and are owned, controlled and managed independently of legal service providers. Legal comparison websites can voluntarily sign-up to the standards, which mean self-certifying that they comply. So far, five legal comparison websites have signed up. The standards operate by way of voluntary self-regulation.

While anything that promotes 
consumer choice and clarity is to be welcomed, there are a number of risks associated with this scheme.

First, there is a risk that the scheme will give more credibility to price comparison websites and there...

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