Archive

Complaints | Taking a common sense approach

Handling complaints is largely a matter of common sense 'but a systematic approach will help minimise the risk, 'says Michelle Garlick

Regulatory watch | Are solicitors still members of a profession?

David Morgan

Striking out exaggerated claims

By allowing a claimant who lied about the extent of his injuries to keep the damages ?he was awarded for the genuine element of his claim the Supreme Court is making ?defendants rely on less predictable alternatives to combat insurance fraud. ?Nick Atkins and Charlie Clarke-Jervoise report

Update | Consumer: credit ratings agencies' duty of care

Bryan Nott assesses the extent to which credit ratings agencies owe a duty of care 'to consumers and other cases involving individuals with credit difficulties

Heaven sent: Scottish cohabitation law

Cohabitation and death – the perfect bedfellows? Karen Stewart considers the position in Scotland

Crafting a future: How to create a truly compelling firm vision

Take the time to involve partners in creating your firm's vision or risk disengagement, say Rob Lees and August Aquila

Want to win new clients consistently? Nick Jervis reveals the secret formula

Update | Charity law: Charities Act review and CRB checks

Reema Mathur reviews Lord Hodgson's recommendations in his report on the review of the Charities Act and the relevance for charities of imminent changes to CRB checks rules