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Why you should use questionnaires to monitor client feedback

By Thomas Berman, Principal, Berman & Associates

Solicitors could be struck off for breaching referral fee ban

SRA warns of fines of up to £2,000 for law firms or £250m for ABSs

Top firms plan to recruit non-lawyer partners

One in five of the top 100 aim to become ABSs, finance directors say

Set baseline standards for all partners, regardless of performance levels

By Nick Jarrett-Kerr, Visiting Professor, Nottingham Law School

Government goes ahead with plea bargaining

DPAs to open way for SFO and CPS to impose large fines

Dead bodies and exhumations are the focus of Chris Belcher's attention in his Halloween-themed blog

Driving change: How to develop a genuine client focus

Ash Coleman-Smith explores the pressures on clients and ?what law firms can do to alleviate them

Yes, lawyers can be leaders

By Deepak Malhotra, consultant and former international general counsel