Punishment enough?There should be clearer obligations on regulators to notify the most serious failures of lawyers, writes Jean-Yves Gilg
GDPR: Prevention better than cureThe TalkTalk fine is a timely reminder that data protection compliance is mandatory, not optional, says James Castro-Edwards
Invest in understanding the client journeyTo improve service delivery, you need to track the complete journey your clients make, explains Helen Hamilton-Shaw
'The Clash Question'Adam Hattersley offers advice to trainee solicitors worried about not being retained by their firms
Good instructions yield good resultsA close working relationship between solicitor and expert will benefit both sides, explains Sandy Mackay
When should you self-report to the SRA?Identifying breaches highlights weaknesses in compliance and is a good opportunity to implement stronger systems and controls, explains Max Masters
Is Facebook the missing link for law firms?The key to avoiding the social media rabbit hole of time and money is to think of each platform as a cog in a bigger machine, explains James Noble
Conflicts of interest after White & CaseGraham Reid unpicks the reasoning behind the SDT's decision to issue reportedly its highest ever fine, and looks at the lessons to be learned by other firms