Regulators

Articles

A reasonable doubt is not good enough

Not only is the change to the civil standard of proof in disciplinary proceedings unlikely to result in more convictions, it is also a key differentiator marking out solicitors as trustworthy professionals, argues Michael Stacey

Learning from complaints

No one wants to receive complaints but is there a way to turn them to your advantage? Hannah Gannagé-Stewart talks to those in the complaints handling business to see what we can learn from them

GDPR one year on: from hefty fines to positive outcomes

Complying with data protection rules is not just about preventing breaches, it also enhances your engagement with clients, says Hilary Campton

THE LAW COMMISSION SARS REPORT: THE NEXT LEG OF A JOURNEY

The Law Commission has concluded that the POCA consent regime should be maintained but improved to make it more efficient and effective, says Sue Mawdsley

All change: switching regulator

For Paul Hajek, adapting to the changes brought in by the Legal Services Act involved converting his firm to an ABS and eventually moving away from the SRA – and he has no regrets

LSB signs off new SRA reporting rules

The Legal Services Board (LSB) has signed off on new requirements for reporting rule breaches to the Solicitors Regulation Authority (SRA).

LeO addresses tighter costs transparency rules

The Legal Ombudsman (Leo) has warned solicitors it expects them to give clients an upfront cost estimate before taking on a case.

SRA investigates 26 firms in AML crackdown

The Solicitors Regulatory Authority (SRA) has entered 26 firms into a disciplinary process for falling short of anti-money laundering (AML) standards.