Regulators

Articles

Name this firm

Calls by consumer organisations for solicitors with poor service records to be named and shamed have been ignored by the profession's watchdog. This could be...

Resisting temptation

Do not be tempted to dismiss the LSB's changes to outcomes-focused regulation as unimportant, warns Susanna Heley

Conveyancing and family dominate legal complaints

Failure to advise or follow instructions more important than cost

Conveyancing, family and private client dominate legal complaints

Conveyancing, family and private client work dominated the complaints investigated by the Legal Ombudsman (LeO) in the first six months since it opened in October...

Fair play

As it promises a new approach to regulation, the SRA should start treating solicitors being investigated with greater fairness, says Susanna Heley

Roll of the dice

Mike Scutt muses over a profession in flux

Carrying the can

With cuts to the Charity Commission's funding, we can no longer hold trustees hands all the way, writes Alice Holt

Called into question

Don't be taken in by the LSB's skewed interpretation of the complaints handling survey, warns Susanna Heley