Archive

Client likeability: How to build rapport and relationships with clients

Douglas McPherson discusses how to develop professional likeability for enduring client relationships

Fly on the wall: What PE investors look for in law firms

A firm's approach to key account management can be critical in determining whether it will obtain external investment, reveals Meirion Jones

Rocky relations

The latest Court of Appeal payment protection insurance ruling is a blow for claims management companies but not necessarily for consumers, says Fred Philpott

Animal firm

Outcomes-focused regulation aims to level the playing field for all providers of legal services, but the reality is that it could make some law firms more equal than others. Solicitors Journal finds out from lawyers at the coalface

Hitting a wall

Councils trying to evict tenants for rioting and looting will come up against many hurdles, says Alec Samuels

On a budget

The new costs management order is here to stay, and those firms that master the art of costs budgeting early on will have an advantage, says Richard Langley

Money laundering

Resist temptation to accept instructions when you sense money laundering rules are not complied with, even when the amount is small, says John Coulter

Update: company

Debbie King reviews recent cases on removing company directors and misrepresentation, changes to the takeover code and the progress of Lord Davies' attempt to increase the number of women on company boards