Poor qualityThe introduction of a quality assurance scheme in this delicate legal environment would be disastrous, warns Sophie Khan
Legal aid contractor fined £60,000An employment services company working with the Legal Services Commission has been one of the first two organisations fined by the Information Commissioner under new powers to punish breaches of data protection law.
Purchasing powerRobert Sawhney, managing director of SRC Associates, comments on what influences Asia corporate counsel in choosing law firms
Relationship managementTodd Burlingame, a client relations manager at Morrison & Foerster, explores what law firms are doing to improve client service
Effective leadershipDanielle Grant, a director of LeaderShape, discusses how leaders can earn respect and loyalty
Avoiding collapseLaw firms need to pay closer attention to risk management, says Frank Maher, a partner at Legal Risk
Apprentice leadersJack Downton, managing director of The Influence Business, comments on the risk of associates mimicking behaviours seen in The Apprentice
