The clampdown on PPI mis-selling confirms that the banks owe a higher standard of care to their customers than that expected at the checkout, say Laura Jenkins and Paul de Villiers
William of Normandy erected the White Tower after the battle of Hastings in 1066 as a demonstrative act of power over his newly conquered country. Since its original construction, the tower has been extended and adapted for many purposes including: a state prison, an armoury, a mint, a menagerie and a home for the crown jewels. But it is the tower's use as a prison with the grim scenes of torture and death that capture the imagination of the hundreds of thousands who visit it each year.