Archive

Consumer complaints: don't be complacent but there is no need to panic

It's potentially scary but the evidence shows that solicitors are generally dealing with complaints pretty well, say Lesley Graves and Andrea Cohen

If in doubt, ask, then ask again

Ignorance can be as dangerous for solicitors as dishonest and deliberate participation in money laundering, says John Gould

Don't be hoodwinked into IT project failure

Investing in new software is all good and well, but does your IT system fit the requirement specification, asks Damian Blackburn

Link costs budgeting with case management

Severing the two creates a threefold problem, says Simon Gibbs, but despite this point being stressed before the Jackson reforms, it is not getting through

For fairness and good reason

Allowing staff the right to choose their companion in disciplinary meetings can help employers in the long run, says Victoria Russell

Planning update

Where granting permission for judicial review in major planning cases could become more relaxed, the term 'very special circumstances' in allowing green belt developments remains...

Charity law update

With charities set to be penalised for carrying out legitimate campaigns and the commission having to over-report to satisfy parliament, there is little good news...

Virtual afterlife

The Law Society's advice to the public on digital legacies made the pages of just about every paper and was discussed, debated and deconstructed by...