Archive

When can information be used?

In the absence of consent, anonymisation is the next best alternative, says Tim Smith

The burden of expenses

It is at best misleading and at worst dangerous to suggest gross fees show how successful a firm is, says Martyn Caplan

After initial problems are ironed out, the Family Court will be fit for purpose

April 22 marked the day that the new Family Court came into existence

Technology can only take us so far

Is achieving real results a thing of days gone by, asks Russell Conway

Advance statements are not just a healthcare issue

It is helpful to have a clear lead about how the courts will interpret an individual's right to make decisions before losing capacity, says Ann Stanyer

Conveyancers unite against stress and frustration of dealing with management companies

Answers from parliament provide a platform for our campaign to help the industry and its clients, says Eddie Goldsmith

Consumer complaints: don't be complacent but there is no need to panic

It's potentially scary but the evidence shows that solicitors are generally dealing with complaints pretty well, say Lesley Graves and Andrea Cohen

If in doubt, ask, then ask again

Ignorance can be as dangerous for solicitors as dishonest and deliberate participation in money laundering, says John Gould