Archive

Forget me not

As lawyers, we spend immeasurable time and money promoting ourselves, our services and reminding clients that we are here to help them.

A primary education in client service

We all need someone to hold our hands from time to time, says Claire Currie, as she tries to find a school for her son

Traffic jam

The working day never ends if you go by email flow, so we must find ways of keeping on top of messages and, perhaps, try speaking to people, says Geraint Jones

No contest

Now Heather Ilott's lengthy circumnavigation of the courts appears to be over, what is the benefit of forfeiture clauses in protecting an estate, asks Lloyd Junor

Big data is watching your firm and your clients

By Manju Manglani, Editor, Managing Partner

Using scenarios to explore strategic options

By Andrew Hedley, Director, Hedley Consulting

The power of curiosity in legal services

By Sue Beavil, Learning and Organisational Development Manager, Slater & Gordon

Have pensions finally found their sex appeal?

After a groundbreaking Budget, pensions are back on the agenda and simply cannot be ignored, says Colin Lawson