Law Society publishes AI practice note

The Law Society has recently published its AI Practice Note titled 'Using artificial intelligence (AI) in legal practice’, providing crucial guidelines for law firms looking to integrate AI technologies responsibly. In today's competitive legal landscape, the implementation of AI tools poses both opportunities and risks, a point underscored by Akber Datoo, CEO of D2 Legal Technology and Co-Chair of the Technology and Law Committee at the Law Society, who contributed to the practice note.

“Don’t get struck off, but don’t get left behind either. It’s no exaggeration to say this is the dichotomy lawyers face when it comes to using AI in law firms" Datoo states, highlighting the uncertainty many firms experience in deciding how extensively to employ AI solutions. With various approaches ranging from unrestricted use to closely monitored oversight, the practice note aims to provide clarity on adopting AI strategies effectively.

One major takeaway from Datoo's comments is that merely acquiring an AI licence does not equate to being prepared to leverage AI. “The main thing to emphasise is that buying an AI licence is not the same as being ready to use AI" he notes. Successful implementation relies not only on the right tools but also on fostering a knowledgeable team capable of navigating AI technologies safely and effectively. Essential to this is leadership and governance that extend beyond IT departments, ensuring responsible usage throughout the firm.

However, the stakes are high for firms that misuse AI or fail to implement it altogether. “Yes, the risk of getting it wrong is significant. Lacking appropriate controls, understanding and oversight can lead to fabricated case citations, inappropriate reliance on outputs and data protection breaches, with potentially serious professional and reputational consequences" warns Datoo. He elaborates that firms that neglect AI risk falling behind competitors that harness its capabilities to enhance efficiency and service delivery, which can be particularly advantageous for smaller firms.

Datoo advocates for a governance framework that empowers firms to embrace AI strategically: “Good governance should give firms the confidence to move forward, not an excuse to stand still" he asserts. The practice note outlines a practical approach that includes identifying valuable applications for AI, selecting and customising suitable tools, training personnel, and establishing accountability with balanced oversight. This framework aims to create a culture of responsible AI use that can be replicated across the firm.

As legal practices look to the future, Datoo highlights that while the guidance provided within the practice note lays a vital foundation, its successful implementation will depend on informed leadership and a clear strategy to enact meaningful change in the legal sector.