Associate Announcement: ComXo and Rapport call on organisations to celebrate their professional telephonists

Rapport, Compass Group UK & Ireland's guest services business is teaming withComXo, the professional service sector switchboard specialist, to celebrate the work done by professional telephonists on National Telephonists' Day - Tuesday 10 March 2015.

Rapport and ComXo are calling on organisations and individuals to engage with their employees and colleagues, taking the opportunity to recognise the work of telephonists and shining a light on these team members who often go unnoticed. This year's celebration will be the second National Telephonist Day and the event marks the anniversary of the first ever telephone call made by Alexander Graham Bell in 1876.

To celebrate the initiative, Rapport and ComXo are planning a range of activities, ranging from competitions to submit a tongue twister, a phone caption competition on Facebook, prize-givings to reward Ambassadors, plus many more team celebrations. Greg Mace, Managing Director of Rapport will be heading back to work 'on the floor' for the day at some of Rapport's prestigious client offices in London whilst Andrew Try, Managing Director of ComXo will be visiting client sites and supporting the night teams at the ComXo offices.

Greg Mace, Managing Director of Rapport added: "We are really looking forward to the second National Telephonists' Day, enabling us to once again celebrate the great work our call services teams do and helping to raise their profile within our operations. Our inaugural National Telephonists' Day in 2014 was a fantastic success and we were delighted that so many people took part.

"As well as engaging our call services teams, we hope the event will help them to build an even closer rapport with their colleagues in our Reception and Front of House teams. This helps us provide a seamless service for our clients and their guests. I am looking forward to recognising our team members who are perhaps not as visible as our front line receptionists but are an equally important part of the Rapport family and are critical to our continued success."

Andrew Try, Managing Director of ComXo commented: "Last year's National Telephonists' Day was a tremendous success, with not only the ComXo team taking the initiative to heart, but also our clients embracing it. The event was a real celebration of the exceptional talent within our teams and as we'd hoped, a prime opportunity for us to show our appreciation for the complexity of what they do day in, day out. Taking National Telephonists Day into its second year is very exciting and proves that our clients, like us, recognise the vitally important role that telephonists play."