Partner, Solicitorsjournal

Access legal elevates lawyer-client experience with landmark acquisition of inCase

13 Mar 2024Announcements

inCase, is a pioneering mobile app celebrated for revolutionising communication between legal professionals and clients

This strategic move marks a significant milestone in Access Legal's journey to offer unparalleled capabilities and services to legal practitioners and law firms.

inCase, recognised for its innovation and awarded at the prestigious Modern Law Awards, adds substantial value to Access Legal's comprehensive suite of solutions, spanning case and practice management software, legal learning and compliance, conveyancing and property services, cloud hosting solutions, and HR and finance tools. Emma de Sousa, Managing Director of Access Legal, expresses excitement over the acquisition, highlighting its alignment with the company's mission to be the preferred partner in the legal market.

Built by lawyers for lawyers, inCase boasts a substantial user base, with over 3,300 legal professionals and 230,000 law firm clients benefiting from its capabilities over the past year. The app has proven instrumental in enhancing client satisfaction, fee earner productivity, and overall firm profitability. By streamlining client communication, inCase has enabled firms to achieve remarkable reductions in calls and emails, freeing up lawyers' capacity by up to 50%.

Sucheet Amin, CEO of inCase and former president of Manchester Law Society, reflects on the app's origins and its mission to meet evolving client expectations in the digital age. Recognising Access Legal as the ideal partner to propel their joint vision forward, Sucheet anticipates accelerated growth and enhanced capabilities for inCase under Access Legal's stewardship.

With complete integration with leading case management systems, including Access Legal Proclaim, inCase offers a seamless solution for firms seeking superior client communication while maintaining operational efficiency. The app's features, including ID checks, digital signatures, payments on account, and secure messaging, underscore its commitment to security and protection from fraud and money laundering.

In summary, Access Legal's acquisition of inCase positions the company as the premier provider of a comprehensive case management and client experience solution. With a focus on enhancing efficiency, security, and client satisfaction, Access Legal remains at the forefront of innovation in the legal tech landscape, empowering legal professionals to deliver exceptional service and value to their clients.

Legal News desk contact: editorial@solicitorsjournal.com

Latest Articles

EU moves to reset medical devices regulation

The Commission proposes structural reforms to stabilise, simplify and future-proof the EU medical devices regulatory framework

Why UK paternity leave still fails families

The UK’s paternity leave framework lags Europe, undermining families, equality and long-term economic resilience

Agent signatures fail for trust declarations

Court of Appeal rules that declarations of trust over land must be personally signed to satisfy statutory formalities

The UK anti-corruption strategy: pillar one in focus

How the UK’s latest Anti-Corruption Strategy seeks to disrupt corrupt networks, incentivise whistleblowers, and strengthen enforcement

CD&R Galaxy UK Opco Limited fined £33,438

CD&R Galaxy UK Opco Limited has agreed to a financial penalty and investigation costs following regulatory breaches identified by the Solicitors Regulation Authority.

Using US discovery to support English litigation

How Section 1782 offers a powerful, underused route to obtain US-based evidence for foreign proceedings

FCA priorities and predictions for 2026

A forward-looking assessment of the FCA’s recent focus and what FS regulatory lawyers can expect in the year ahead

Why judge-only trials won’t fix court backlogs

Proposals to curb jury trials risk fairness, worsen delays, and ignore the real causes of Crown Court backlogs

Regulatory progress under Martyn’s Law

Ronnie Megaughin reflects on his experience as Interim Executive Director and shares the important developments made in the regulation of Martyn’s Law over the past six months

International taskforce unveils bribery indicators

The Serious Fraud Office and Five Eyes nations release guidance to identify foreign bribery indicators for businesses

Government appoints interim commissioners to EHRC

The Government has appointed Ali Harris and Professor Shazia Choudhry as interim commissioners at the EHRC while new commissioners are recruited

Joey Barton: where online speech becomes criminal

The sentencing clarifies how courts are drawing limits on free expression in the digital age

Impecuniosity, mitigation and credit hire on appeal

The High Court clarifies the limits of impecuniosity and appellate restraint in challenges to credit hire awards

Lawyer reflects on New York courts

A London lawyer shares insights from his visit to a busy New York City Criminal Court

Employers face potential legal issues

As Christmas parties approach, employers must be aware of increasing legal risks stemming from festive events

SJ Interview: Joelle Grogan

Dr Joelle Grogan is a legal scholar specialising in the rule of law in times of crisis. She presents The Law Show on BBC Radio 4, and is Co-Academic Director of the Rule of Law Clinic at the CEU Democracy Institute (Budapest), and a Senior Research Fellow at the UCD Sutherland School of Law. Her work focuses on constitutional accountability, emergency powers, and legal misinformation. In this interview, she examines the pressures facing the rule of law in the UK, from executive power and court delays to media narratives, emergencies, and the impact of AI on legal practice.

Justice reform risks targeting the wrong fix

As 2026 approaches, ministers eye jury trials while ignoring deeper causes of England’s criminal justice crisis