The consumer is king, so the saying goes. As lawyers, we know clients don’t always know what’s best for them as far as their legal problems are concerned – which is why they instruct a solicitor in the first place. 

However, consumers are better informed than ever; they often have more than an inkling of legal issues are wrapped up in their problem and what they’re looking for in a lawyer. Yet there is a case for stating that potential clients are finding it increasingly difficult to find the right lawyer for their specific problem – for many reasons.

We’re long past the days of general legal practice and many of today’s clients need a specialist lawyer as opposed to, for instanc...

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