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Legal aid contractor fined £60,000

An employment services company working with the Legal Services Commission has been one of the first two organisations fined by the Information Commissioner under new powers to punish breaches of data protection law.

Traffic management: Use website analytics to boost business development

Director David Sealey of Quba reveals how to develop new client leads through website analytics

Editor's Letter: How to live

Law firms are at risk of collapsing if they do not let go of traditions, suggests Manju Manglani

Apprentice leaders

Jack Downton, managing director of The Influence Business, comments on the risk of associates mimicking behaviours seen in The Apprentice

Avoiding collapse

Law firms need to pay closer attention to risk management, says Frank Maher, a partner at Legal Risk

Effective leadership

Danielle Grant, a director of LeaderShape, discusses how leaders can earn respect and loyalty

Relationship management

Todd Burlingame, a client relations manager at Morrison & Foerster, explores what law firms are doing to improve client service

Analysing claims

Thomas Berman