Turn of the screwIt's been a busy old year for regulation - but you ain't seen nothing yet, says Susanna Heley
Update: costsSimon Gibbs looks ahead to more dreaded VAT shifts and guides us through the latest thinking on costs against multiple defendants
Update: planningElizabeth Dunn and Fergus Charlton look at the continuing saga of protective costs orders, a supermarket struggle and why developers are breathing a sigh of relief over protected species
And they're off!As LeO beds down, chief ombudsman Adam Sampson gives us the inside scoop on what went on at the business end of the phone lines
