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Ombudsman unimpressed with Law Society

The Law Society's complaints-handling procedure is “well short of where a modern, customer-focused organisation should be”, according to The Legal Services Ombudsman for England and Wales.

Allen & Overy opens in Abu Dhabi

Allen & Overy (A&O) has confirmed it will open a third office in the Middle East – in the capital of the United Arab Emirates, Abu Dhabi.

Picking up the bill

Should shareholders' interests take precedence over the polluter-pays principle? Jean-Yves Gilg reports on the aftermath of the Transco decision

Kent: new legal boom for the garden of England?

With mid-sized firms facing unpredented changes, is there a potential risk that clients' needs are likely to be overlooked, asks Jean-Yves Gilg

Update: landlord and tenant

Milton McIntosh examines services charges, repairs, assignment, break options and business tenancies

Penalties on car rental agreements

Mark Pawlowski considers a recent ruling on the distinction between penalties and liquidated damages in the context of a car hire agreement

Signposting your intent to the public

Godmanchester is a clear reminder that communicating unambiguous intention is key to denying right of way, writes J.J.Pearlman

A shock to the system

Victoria Handley discusses the implications of acoustic shock: what is it, what is the legal position and what steps can be taken to protect workers?