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Family mediation must become the norm

In her latest 'Family business' column, Marilyn Stowe questioned the government's support of mediation and ADR, claiming that it has failed to produce results. Solicitor Peter Jones (below) and mediator Marc Lopatin (right) respond that instead of falling back on old methods, family lawyers must push themselves and their clients towards these alternatives before it's too late

Editor's letter: Getting better at client services

Are you certain that your partners are providing excellent client services, asks Manju Manglani

Pitch to win: How to improve your law firm's pitch success rate

Clare Adshead-Grant reveals how to significantly increase your law firm's ?pitch success rate

SRA to decide on delayed discrimination review

Professor John 'will not report until next year'

Relationship secrets: How to institutionalise new clients in 100 days

Ben Rigby explores which behaviours in new client engagements can create lasting relationships with your firm

Editor's blog | No lighted match in the SRA's petrol station

The SRA may have its reasons, but the low number of ABSs is beginning to cast doubt on its position in the new market

The contradictory cuts to immigration legal aid

By cutting legal aid in immigration cases the government is forcing vulnerable individuals to ?go to court on their own ?to argue complex cases ?when it otherwise only allows authorised legal advisers to do so, says Fiona Bawdon

'Compliance is dead' business guru says

Lawyers should use knowledge of clients to produce principles they believe in