Data highway: How to make effective use of key client informationIn the second in a series of articles on key account management, Meirion Jones explores how to improve the use and effectiveness of client information
Managing screensPartner Simon Chester of Heenan Blaikie explores the challenges of knowledge sharing and professionalism in a screened environment
Working treasures: How to unlock hidden work-in-progress valueAn audit can unlock hidden work-in-progress value in personal injury cases, suggest Zoe Holland and Lesley Graves
Leadership buoyWhen managing partners need advice, who can they turn to? Kate Clifton explores how law firm leaders are mentoring and supporting each other
Reaping growthLaw firms are regularly leaking intellectual capital, say David Griffiths and Brian Moon
Lateral churnMelinda Wallman and Lynnsey McCall discuss how to increase retention of lateral partners from US and UK firms