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Licensing update

Local authorities must take procedures and technical propriety seriously, says Roy Light

A law firm break-up is not 'a fantastic opportunity'

'Stop sending me a copy of your email by post' is one of a handful of humble requests on Kerry Underwood's list of pleas to...

Post-Jackson litigation: torn both ways

District Judge Robert Jordan examines the pressures on courts as care proceedings and other civil cases fight for priority

Non-compliance with diversity data collection is not an acceptable option

Trying to hold firms accountable for the personal choices of their employees is not the way to increase diversity data collection, says Brian Rogers

My firm doesn't need a consumer credit licence, does it?

If your firm undertakes consumer credit work after 1 April without a licence, it is potentially committing a criminal offence, says Stuart Bushell

Will rectification: an area on the mend

Lord Neuberger's ruling in the 'clerical error' case is a step in the right direction, says Kevin Shannon

Proud to be discrete, traditional and serving bespoke needs

Building long-term trust and loyalty rather than offering a one-size-fits-all model makes good business sense, says Stephen Newman

Strategic cross-selling pays dividends

Converting clients is a simple concept if used effectively, says Sonio Singh