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BSB to streamline complaint handling regulations and powers

Consultation launched to remove power from Professional Conduct Committee to take NFA decisions

Out with the old?

The knowledge bank and pool of contacts garnered by older colleagues is wastefully discarded far too often by short-sighted firms, says Geraint Jones

Mapping processes: Using LPI workshops to improve matter efficiency

Cathy Mattis discusses how she developed legal process improvement workshops that significantly improve matter efficiency

Jeweller wins claim against Barclays for leaving him £150,000 short

Banks should put more stringent procedures in place to inform customers over issues of money transfers, says barrister

Climbing from the intermediate market plateau to the advanced level

By Nick Jarrett-Kerr, Visiting Professor, Nottingham Law School

Coventry decision should not extend to mesothelioma cases

Support forum for asbestos victims argues that numbers of claimants in personal injury cases will fall dramatically and lead to a 'double injustice'

Legal revolution: The 'future normal' for law firms

Lawyers need to stop focusing on the 'new normal' and start preparing for the 'future normal', says Jill King

Trainee numbers have decreased

The SRA's training reforms are confusing the legal market, explains Max Harris