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Double standards

The Solicitors Regulation Authority must do more to improve staff's financial literacy at all levels

Buying new technology is a minefield for smaller firms

Lawyers are good at what they do, but without genuine experts on hand even the most tech-minded partners in SME law firms find it challenging to select the right kit for their practice, says Russell Conway

Local expansion is key to future security

Merging with like-minded local practices can help your firm reach a more sustainable size, consolidate its geographical position, and secure client loyalty, says Maureen Cawthorn

Putting the focus on clients

Clients are prepared to pay for legal advice that is genuinely tailored to their circumstances, and for this we must put them at the centre of our offering, says Kent solicitor Alan Williams

Show your best side

It's time for private client lawyers to identify their USP and sell themselves as well as their services. ?Jennifer Palmer-Violet reports ?

Loss of loyalty: How global law firms are disappointing clients

Global law firms are failing to meet client expectations on service excellence, quality of advice and billing practices, says Lisa Hart Shepherd

Basic instincts: are law firms suffering from pathological behaviours?

As we endeavour to steer our firms through the downturn, we could do worse than ?reflect on how therapists would look on our predicaments, says Angus Lyon

LETR: It's the taking part that matters, really

With LETR entering its implementation stage and law schools expected to be at the forefront of the day-one outcomes' challenge, Rebecca Huxley-Binns runs through some of the options for the higher education sector