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Do not ignore a reasonable request to talk things over

Mediation is back in the spotlight and, as the recent PGF II case shows, failing to engage could lead to costs sanctions, warns Jason Hunter

Helping clients secure capital gains tax exemption on their main residence

Don't take it for granted that your clients will get CGT exemption on their principal private residence, especially where 'permanence' may not be obvious, John Bunker advises

New will-writing club makes no difference to man on the street

Why are solicitors being urged to join costly schemes that undermine the very value of the profession, asks Philip Guise

To what extent should regulators be involved in legal education?

The market is growing but there are fewer fully qualified lawyers to serve clients, so the profession must actively engage with colleges and trainers, says John Flood

Just how bad can indemnity insurance woes get?

This may be the first year of an 'annual cull' of SME firms, Stuart Bushell warns

Fatal distraction

Do not allow external events, or the people who write about them, to steal a client's focus from defining, achieving and maintaining their desired lifestyle, says Steven Hennessy

Personal injury CMCs fall from 2,300 to 1500 in nine months

'It is inevitable that we will see fewer businesses, but they are going to be bigger'

Heart of the family business

Giving back to the community engages employees and helps with succession planning, says Penny Lovell