Do you need to print that email? Can you not keep that file as a PDF? Firms still fear a completely electronic workflow despite the advantages, says Geraint Jones
The weapon of choice in the battle against fraudsters is section 25 of the Civil Jurisdiction and Judgments Act 1982, say Gavin Foggo and Evie Meleagros
Although it is generally the case in consumer protection legislation, you cannot rely on 'letting the buyer bewar'; in PPI mis-selling claims, says Geoffrey Simpson-Scott