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Putting the focus on clients

Clients are prepared to pay for legal advice that is genuinely tailored to their circumstances, and for this we must put them at the centre of our offering, says Kent solicitor Alan Williams

Show your best side

It's time for private client lawyers to identify their USP and sell themselves as well as their services. ?Jennifer Palmer-Violet reports ?

Loss of loyalty: How global law firms are disappointing clients

Global law firms are failing to meet client expectations on service excellence, quality of advice and billing practices, says Lisa Hart Shepherd

Basic instincts: are law firms suffering from pathological behaviours?

As we endeavour to steer our firms through the downturn, we could do worse than ?reflect on how therapists would look on our predicaments, says Angus Lyon

LETR: It's the taking part that matters, really

With LETR entering its implementation stage and law schools expected to be at the forefront of the day-one outcomes' challenge, Rebecca Huxley-Binns runs through some of the options for the higher education sector

Brown v Stephenson

Heather Viljoen looks at a recent land ownership case

All that glitters: be wary of new clients instructing over complex transactions

Unless you have real expertise in complex financial transactions, steer clear of opportunities that look too good to be true, 'warns John Gould

New analysis tools are making big data even more relevant

Legal technology may not have changed much recently, but how law firms use it, compared with their new rivals, will be the next big step, predicts Damian Blackburn