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Poor web content will put clients off

Your firm's website must answer key client questions rather 'than fuel your lawyers' own ego, says Paul Hajek

Nature and culture: embedding compliance across the whole of your firm

Lawyers may feel more comfortable with rules and processes, but when it comes to compliance, it's a matter of culture, and getting it right matters now more than ever, says Alison Matthews as she reviews the steps a diligent managing partner would take

Wayward emails, regulatory breaches and compliance culture

How you deal with emails sent to the wrong client is a good indicator of how effective your compliance culture is, says Tracey Calvert

Staffordshire firm Hacking Ashton is first ABS to fail

First intervention into an ABS as SRA closes another Midlands practice

The right way forward

We must protect the elderly and not let them get dragged into policies and procedures that are needless and costly, says Bryony Cove

What's your number?

Careful tax planning can significantly enhance the chances of a comfortable retirement, says Mike Anderson

Caution over drop in employment tribunal claims

MoJ figures suggest number may have crashed from 4,000 to 1,000 per month

End in sight for 153 firms entering cessation period

Two in three firms in 'extended indemnity period' unable to secure indemnity insurance