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Are trainees the best placed to assist with social media tips?

Now that senior solicitors are joining social media, perhaps they will no longer rely on their trainees for IT assistance, says Natasza Slater

One year on – the strategic errors still affecting conversions

By Kevin Bishop, Business Development Manager, Moneypenny

Can gender negate consent?

Omar Madhloom

Record now to bring extra clarity to a client's wishes

Could video or audio recording be improve solicitor-client relations and reduce disputes, wonders Claire Currie

Upbeat earnings dispel gloom

Rebecca Hughes provides an update on the latest developments in the markets and offers insights into which direction certain commodities may take

Proofreading - why are law firms putting their clients at risk?

By Sarah Plaka, LexisNexis

Take the pain out of complaints

Barbara Spoor provides a guide to a time-saving, cost-effective complaints management procedure

Predictably unpredictable

Don't get sucked in by doomsday headlines and the inevitable stagnation of the market; plan for these stumbling blocks and use them to your advantage, advises Colin Lawson