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Mystery shopping: Ask, listen, act

Helen Hamilton-Shaw: It's no good measuring for measurement's sake - use feedback to drive improvements

Top law firms favour bank debt over market floatation

Legal sector adopts a 'wait and see' approach before committing to shareholder investment

Top trumps

A close familial tie or geographic proximity will not act as a trump card when the courts decide who to appoint as deputy

SRA's new consumer credit regulation receives LSB approval

Streamlined approach will benefit firms and clients, says SRA director

What's in a word?

It is disappointing to find that there is currently a gradual departure from the presumption of capacity among professionals, which is the first principle of...

Ring-fencing justice

When inflationary pressures are taken into account, the reduction in the MoJ's budget is much worse than first thought

The SRA: Master or meddler of legal education?

Another examination process to agonise over is just what future generations of aspiring solicitors need, writes John van der Luit-Drummond

Giving guidance to the future of the profession

The latest SRA proposals provide wannabe lawyers with even more to consider, writes Kevin Poulter