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There are no cookie-cutter ABSs

There is still no identifiable proven model of an ABS one-stop shop that new entrants to the market can copy, writes Stuart Bushell

Social media perils: Prevention by care

Proudman's and Carter-Silk's exchange is a reminder ?of lessons in defamation and the pitfalls of online profile building, writes Nii Anteson

The recipe for remodelling customer experience

Creating the perfect customer service experience is rather like baking the perfect sponge cake: everything needs to be properly measured and checked at every stage to create the right consistency and flavour. 

Do friendships affect the impartiality of judges?

A judg';s familiarity with former colleagues from the Bar can be easily misconstrued, as Marilyn Stowe knows from experience

Family practitioners urged to show greater diligence on divorce centres' first anniversary

Basic checks could save time, money, and increase client satisfaction, says Tony Roe

Law Society president and High Court judge keynote speakers at UK Diversity Legal Awards

Sixth year of the event which recognises best practice in equality and diversity across legal profession

Fundraising regulator: a new dawn for the third sector

Charities are on the right path amid ongoing reforms, writes Matt Rogers

Pick 'n' mix services

As more and more clients elect to handle as much of their legal affairs as possible, professional advisers are likely to expose themselves to a greater degree of risk, warns Joanna Farrands