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Squaring up to the age of the customer
Solicitors Journal

Squaring up to the age of the customer

Delivering the high-value, personalised experience that customers expect demands focus, investment, and operational commitment, advises Helen Hamilton-Shaw
Police mistreatment of the vulnerable
Solicitors Journal

Police mistreatment of the vulnerable

The ongoing debate concerning the treatment of vulnerable youths while in police custody has been on the news agenda again lately, following the Independent Police Complaints Commission investigation into Sussex Police's arrest and treatment of an 11-year-old girl with mental health problems.
Shaking up the cost rules
Solicitors Journal

Shaking up the cost rules

Should the 'no order' principle be changed in financial remedy cases, wonders Marilyn Stowe
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