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Legal services buyers facing 'web of inconsistencies'

Consumer champion urges LSB to press regulators for full compliance with disciplinary record requirements

Collision course: Future-proofing your personal injury business

The latest set of law reforms about to hit the personal injury market will be particularly hard on the low-value RTA sector. Rachel Rothwell considers what firms should be doing to prepare

Hidden dangers

The SRA's new handbook may be leaner but the move towards more outcomes-based regulation could bring further uncertainty for solicitors and confusion for the public. Jean-Yves Gilg reports

Housing court proposals met with scepticism

Government proposals to establish a specialist housing court in the hope of reducing delays have been met with scepticism by the Civil Justice Council (CJC) this week.

Legal helpline calls on bullying and harassment double

Calls reporting bullying and harassment to LawCar';s helpline almost doubled last year, according to figures from the legal mental health charity this week.

Managing mental health in law firms

Making sure mental health is systematically included in the agenda at management meetings helps start the conversation that will allow you to pick up the issue before it's too late, says Paul Bennett

Fighting to retain standards

New price transparency rules could lead to a race to the bottom, warns David Kirwan

Such a lonely word: reinventing honesty

Honesty seems to pop up ever more frequently in the context of client service, but what do we actually mean, asks Alan Larkin