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Beautiful data: analytics can help us ask ourselves the right questions

Reporting systems only give us poor averages about the likely cost or duration of a case, argues Alan Larkin as he mines client data for more accurate approaches

Death wish: the limits of professional behaviour

Fighting fire with fire can be a dangerous response for solicitors seeking to stand up to abuse on social media, warns Susanna Heley

Special measures: enabling vulnerable individuals to give the best evidence possible

Why can't witnesses and parties in personal injury cases be afforded the same support as those in criminal and family cases, asks Jonathan Wheeler

Counting the cash: Running a personal injury practice in treacherous times

In the liquidity-hungry personal injury business, having a sound approach to cashflow management is increasingly vital. Rachel Rothwell reviews how firms can fund their work and improve their position

Hole in the wall: Understanding what clients want and value

A clear grasp of client expectations is key to determining value and to pricing your services, while also helping package conversations about fees as positive messages, says Nigel Haddon

Uncertainty persists around fee-charging McKenzie Friends

The Judicial Executive Board (JEB) has called on the government to decide on the legitimacy of fee-earning Mckenzie Friends, following its three-year consultation on possible reforms to the arrangements for litigants in person.

Teesside solicitor jailed for fraud

A Newcastle-based solicitor Madasser Hussain and her husband Agha Rashid have each been jailed for more than three years for fraud and conspiracy to pervert the course of justice.

Breaking down the barriers

For most younger lawyers, it's difficult to think about the profession as other than LGBT friendly, but that shouldn't be taken for granted, says Pippa Allsop