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Double meaning: Improve relationships with cultural intelligence

Peter Alfandary explores how to develop cultural intelligence and avoid misunderstandings with clients and colleagues around the world

Rolling the Jackson dice: is there a future for independent personal injury firms?

The Jackson reforms will not destroy independent personal injury law firms, but those who want to stay in the game must accept the rules will...

Double standards

The Solicitors Regulation Authority must do more to improve staff's financial literacy at all levels

Buying new technology is a minefield for smaller firms

Lawyers are good at what they do, but without genuine experts on hand even the most tech-minded partners in SME law firms find it challenging...

Local expansion is key to future security

Merging with like-minded local practices can help your firm reach a more sustainable size, consolidate its geographical position, and secure client loyalty, says Maureen Cawthorn

Putting the focus on clients

Clients are prepared to pay for legal advice that is genuinely tailored to their circumstances, and for this we must put them at the centre...

Show your best side

It's time for private client lawyers to identify their USP and sell themselves as well as their services. ?Jennifer Palmer-Violet reports ?

Loss of loyalty: How global law firms are disappointing clients

Global law firms are failing to meet client expectations on service excellence, quality of advice and billing practices, says Lisa Hart Shepherd