It's been a busy six months for solicitors - but what did you miss? Michael Fahy provides a snapshot of the cases that have shaken things up and of the new code on service charges
When Russell Conway wrote a column asking what the point of the Pro Bono Centre's shiny new office on Chancery Lane was, he hit a nerve. Can the centre's chief executive, Rebecca Hilsenrath, talk him round?
When the ABS era arrives, many law firms will struggle to compete with the flawless customer service offered by the big non-legal brands – but it's not too late to improve standards, says Andrew Morton
