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Facing pressure a client

A conflict can easily arise when acting for both parties who reach an amicable agreement on separation, but solicitors must think ethically, says Mena Ruparel

Empowering colleagues to say no

Rather than viewing the compliance function with scepticism, trust it as a fail-safe for individual judgement calls, argues Tracey Calvert

Shining a light on the cloud

What's a cloud-first strategy and what are the implications? Stephen Brown explains how to adopt a cloud strategy and the options for delivering cloud-based technology

Degree apprenticeships: bridging the legal sector skills gap

Apprenticeships have provided an effective way to meet the needs of the non-lawyer staff base in the delivery of legal services, says Jacqueline Panter

Why can't lawyers give more praise?

With lawyers at increasing risk of burnout, Dr Alicia Fortinberry asks why a simple morale-boosting method is being wilfully overlooked

System and order: goodbye to Principle 8?

The principle that forced firms to move away from a tick-box approach to risk management is gone from the new Standards but it will endure in the new codes, says Tracey Calvert

Managing client relations

Customer relationship management systems are increasingly the beating heart of client engagement, says Stephen Brown

Small but growing: why more firms might take on solicitor apprentices

Once uncertainties about the new Solicitors Qualifying Examination are finally lifted and a clear path is set, solicitor apprenticeships could become a lot more attractive to both law firms and prospective solicitors, says Jackie Panter