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COMPLAINT PROCESS

Switching the lights back on

Open the doors wide, remove the dustsheets, and switch the lights on: Solicitors Journal has got a new home and we are back in business.

The contempt of the SRA

Kerry Underwood has a warning notice for the SRA: Leave the law to parliament and judging to the judges

A new leaf

Minster Law's managing director Michael Warren explains to Matthew Rogers how the firm is finding ways to increase efficiency and grow its business

Control-Alt-Delete

Richard Easton considers the Lammy Review's proposals to reform the criminal records regime and prevent further discrimination against BAME and juvenile ex-offenders

Solicitors and social worth in the North East

Insurance lawyers have a new role model in Meg Kirby, the founder of a dynamic charity that provides urgent pro bono advice to terminally ill patients. John van der Luit-Drummond reports

Preserving one's position

Rizvan Mussa and Salima Mawji reflect on the latest High Court guidance on judicial review and complaints to the Office of the Independent Adjudicator

The mundane everyday usefulness of human rights laws

Liberty director Martha Spurrier talks to Jean-Yves Gilg about how the Human Rights Act has changed English law for the better