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Independent listening: Understanding the client's perspective

Whether it's a one-off exercise or a regular occurrence, seeking independent feedback from clients will help identify what they truly value, says Allan Carton

Fighting apathy: the data behind costs reforms

With the government intending to extend fixed recoverable costs further, it's essential litigators engage with current and future reforms, urges Francis Kendall

Divorce finance: choosing the right litigation funding structure

Funding a divorce places additional strain on spouses but specialist providers can offer a suitable solution, says George Williamson

Putting clients at the centre: joined-up legal and accountancy services

The combined professional services approach is not the preserve of large accountancy firms, says Simon Walsh as he shares his organisation's own experience

Normalising flexible working patterns

A focus on skills in more flexible workplaces is key to achieving equality for women within the profession, says Dana Denis-Smith

Law on the cheap is costing the profession dear

The new market for paid McKenzie Friends is further evidence of a broken justice system, says David Kirwan

Alternative universe: transacting with litigants in person

The anger unleashed by unrepresented litigants is causing tension that is increasingly testing the limits of lawyers' professional skillsets, says Alan Larkin

Traditional partnerships versus LLPs: do partners have the same rights?

While there are benefits to the LLP model, Daniel Sutherland warns those considering making the switch from a traditional partnership to draft their member agreement with care