Jean-Yves Gilg

Jean-Yves Gilg

Editor, Solicitors Journal

Articles

Update: consumer
Solicitors Journal

Update: consumer

Bryan Nott examines the judicial review on the handling of payment protection insurance complaints, the regulations on cancelling contracts and a case on a Bentley breaching the Supply of Goods Act
Festivities and flu jabs
Solicitors Journal

Festivities and flu jabs

We're nearly in December, when I will cease harrumphing every time I see Christmas decorations in shop windows or hear another cheesy festive tune emanating from the radio. It's just as well that I will have dropped the bah humbug attitude by then, as in keeping with tradition my firm has opted to have our office Christmas party at the start of the month.
Legal aid contractor fined £60,000
Solicitors Journal

Legal aid contractor fined £60,000

An employment services company working with the Legal Services Commission has been one of the first two organisations fined by the Information Commissioner under new powers to punish breaches of data protection law.
Apprentice leaders
Solicitors Journal

Apprentice leaders

Jack Downton, managing director of The Influence Business, comments on the risk of associates mimicking behaviours seen in The Apprentice
Effective leadership
Solicitors Journal

Effective leadership

Danielle Grant, a director of LeaderShape, discusses how leaders can earn respect and loyalty
Relationship management
Solicitors Journal

Relationship management

Todd Burlingame, a client relations manager at Morrison & Foerster, explores what law firms are doing to improve client service
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