Jean-Yves Gilg

Editor, Solicitors Journal

Tablets and other placebos

Using personal devices in the workplace could be risky business if your firm doesn't have an up-to-date policy in place, says Mick Jones

Peace be with them

Why do some lawyers feel they have to send a deluge of emails, 'asks Catherine Burtinshaw

60-second interview: Rebecca Fisher

Rebecca Fisher cites a particularly quirky reason for wanting to join ?Russell-Cooke as partner in August, she tells Jennifer Palmer-Violet

All ears: Launch a firmwide client listening programme

Sally Dyson explains how to design, optimise and implement a client listening programme that suits your firm's culture, budget, ?timetable and purposes

Why client feedback isn't working for most law firms

By Robin Dicks, Founder-Director, The Thriving Company

275 criminal legal aid firms sign 'can't work' pledge

'As professionals, our position is that we cannot and must not accede to this'

Delegate to accumulate

Businesses should consider the benefits of outsourcing some services, and not just when they're starting up, says Geraint Jones

WIQS: Taking the client's perspective

The new will-writing quality scheme comes with a protocol which may look too long for some at first sight but there are for good reasons for this, says Gary Rycroft

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Jean-Yves Gilg

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