The possibility for aggrieved customers to bring harassment claims against large corporations should encourage companies to take responsibility for their actions and stop sending threatening automated correspondence says Tom Collins
Firms are still seeing a healthy stream of travel and holiday claims, but recent cases and new legislation of have created further uncertainty. Jenny Ramage reports
Ian Harris and Christopher Gutteridge discuss the latest cases, including the problems with accepting cautions too readily, relying on hearsay evidence, the tougher approach to sentencing burglars, and the new dangerousness provisions
In child care cases, it is important to seek independent experts with well-recognised specialisms and ensure they are instructed early on in proceedings, says Kay Marriott
Forensic evidence that can be called upon in establishing whether a crash victim has failed to wear a seat belt is vital in awarding damages, but gathering the evidence is a complex process, says Steve Parkin
Premises closure orders are a powerful new weapon for local authorities in the battle against anti-social behaviour, say Kelvin Rutledge and Kuljit Bhogal
