The Pre-Action Protocols: hard pruning!

By Tony Guise
Tony Guise considers the complications of changing Civil Procecure Rules' Pre-Action Protocols
“Be pitiless, be ruthless; prune for fine blooms, exhibition blooms, even if you don't intend to exhibit. Never mind about the appearance of your garden, or the natural alacrity of your roses.”
Thus Vita Sackville-West wrote of pruning in her weekly gardening column for the Observer, in 1950.
The same might be said of the Civil Justice Council (CJC) exercise on a perennial feature of the civil justice landscape: pre-action protocols (PAPs). It is, if I may labour the metaphor, a root and branch examination of the purpose, place and operation of PAPs.
The PAP Consultation was published on 15 November 2021, closing on 21 January 2022.
The consultation
This Consultation is the fifth of my building blocks of reforms coming to civil justice I reviewed each, and we have reached the point where talk turns to action. The Judicial Review and Courts Bill is back in the Commons for its Report Stage on 25 January. In coming months, the new Online Procedure Rules Committee begins promulgating rules for online management of civil justice in the pre-action space.
The Working Group has a main group and three sector-specific groups looking at protocols for housing, personal injury and judicial review.
Dr Andrew Higgins chairs, with membership including Master Victoria McCloud, Associate Professor Masood Ahmed and John Sorabji (for a full list and Terms of Reference, see Appendix 1, pp. 59-60).
As with Sackville-West’s roses, this exercise is causing some alacrity – but what prompts this?
Parties should act in good faith
This is explained at para 19(ii) of Appendix 4 (p.94), the draft of a revised General PAP Practice Direction (PD). Parties should make meaningful engagement with pre-action resolution and be seen to make meaningful engagement by, for example, evidencing narrowing of issues between parties.
Good faith can be demonstrated by producing evidence of meaningful participation in the following forms of (A)DR:
- A meeting between the parties;
- Mediation;
- Neutral evaluation;
- Ombudsman schemes; and,
- Trade body ADR schemes.
Engagement in a good faith step has to be completed within 8 weeks of being proposed. I gather parties seeking to use schemes, such as the Financial Ombudsman Service (FOS), which currently take up to 4 years to resolve cases, will not satisfy the good faith requirement.
Strike out or stay for non-compliance
Long overdue is the need for early judicial review of compliance with PAPs. The revised PD spells out sanctions for non-compliance. These include orders regarding costs and interest and striking out a claim or defence – and the court is to apply them at an early stage.
Online management of pre-action phase
Another long overdue reform is to upload pre-action correspondence, documents and other evidence into a portal or platform, to which all parties have access. Nevertheless, for almost 6 years DEF has provided a pre-action platform, which protects privileged documents and secures confidentiality in an environment which is fully GDPR compliant.














