SRA cautions on AI use in law

Amid the increasing integration of artificial intelligence (AI) in law firms, the Solicitors Regulation Authority (SRA) has released a cautionary notice urging legal professionals to adhere to their professional obligations when employing this technology. AI is being harnessed for essential tasks such as legal research, drafting documents, reviewing materials, and handling administrative functions. When used appropriately, AI can significantly enhance efficiency and improve service delivery for clients.

However, the SRA notes that while many firms are implementing AI responsibly, certain recent incidents have underscored the necessity of maintaining appropriate human oversight and governance. Not understanding how to safely and responsibly utilise AI may result in inaccurate information, violations of confidentiality, and potential risks to clients. The SRA raised several key concerns: AI-generated inaccuracies, often termed ‘hallucinations’ in legal research, advice, analysis, and submissions to the courts, alongside occurrences where confidential client details are entered into AI systems lacking adequate safeguards which may breach confidentiality and data protection laws.

Aileen Armstrong, SRA Executive Director of Strategy and Policy, expressed, “AI is already benefiting consumers and legal professionals, and we are increasingly seeing firms use it in innovative ways to improve services and efficiency. However, the use of AI does not change the professional standards expected of solicitors and law firms.” She further stated, “Firms and solicitors must have appropriate oversight and controls in place to make sure consumers are receiving high-quality legal services and that our standards are met. Individuals remain responsible for the work they produce and the advice they provide, regardless of whether AI is used or not.”

Between July 2025 and July 2026, the SRA received 42 reports concerning potential AI misuse, with ongoing investigations into matters including inaccurate legal citations, supervision inadequacies, and breaches of confidentiality. Additionally, the SRA has expanded its guidance on effective supervision in relation to AI as of June this year.

This warning forms a component of a broader initiative focusing on AI. The SRA plays an instrumental role in the UK government’s inaugural Advisory AI Growth Lab, aimed at ensuring that innovators can responsibly develop and adopt AI products within existing regulatory frameworks. Applications for participation in this lab are open until 27 September.

Furthermore, the SRA is committed to collaborating with the legal profession and various stakeholders to promote the safe and responsible application of AI. In its business plan for 2026/27, the SRA intends to bolster its Innovate work programme, offering explicit, practical, and policy-oriented support for firms seeking to innovate and embrace technology. A recent SRA Innovate roadshow held in Bristol allowed firms and solicitors to acquire insights on practical AI applications from industry experts, while providing the SRA with real-world feedback on the challenges firms encounter when utilising AI.