Law on the air

There are probably a few dozen of us who do it up and down the country. From time to time we creep into darkened rooms, sit in front of something that looks like a lollipop '“ and speak. We are called variously Legal Eagles, Legal Beagles, Legal Seagulls '“ or just plain money grabbing lawyers.

We are the voices that boom out over local radio airwaves spreading what we hope is calm and clear advice to puzzled people as they try to make sense of the law.

It all started for me in 1984 (the year when George Orwell's dire predictions of a grim totalitarian state were not coming true '“ at least I hope not).

'I hear,' said a programme presenter from the then fledgling BBC Radio Norfolk, 'that you know a thing or two about the Consumer Credit Act.' He had rung me several times before I returned his call. I was frantically busy at my day job. Eventually he persuaded me to talk on air.

Taking to the waves

It was a nerve-wracking experience. It was my first live broadcast. I was alone in the studio, but in Norwich were two presenters and another solicitor (who was later to become a commercial court judge, so you can imagine how formidable he was). I felt distinctly outnumbered. A record was being played. As it ended, a disembodied voice came down the line: 'So, Richard Barr, what's all this about the Consumer Credit Act?'

I began to launch into a legal explanation. 'Stop right there,' he said. 'Say that again and this time in English. No long words. No Latin.'

I took a deep breath and began again. 'When you pay for something by credit card you get extra protection from the law and this would help you if what you buy is defective or the seller has done a runner.' 'That sounds more like it.'

I told the story of a client who had gone into one of those shops that are here today, gone tomorrow and back again on Thursday. He had bought a television with his credit card, but, when he plugged it in, there was no picture, just a lot of smoke. He stormed back to the shop, but by then its proprietor was gone. I introduced him to section 75 of the Consumer Credit Act and he received a full refund from his credit card company. He was so pleased that he tipped off Radio Norfolk '“ and launched my legal broadcasting career. I don't think I even sent him a bill for that advice.

Love life woes and nude neighbours

More than 25 years later I am still going back to Radio Norfolk to do legal broadcasts.

In this time we've heard from all human life. The first listener's question often sets the tone for the hour-long broadcast, so one day it might be wall-to-wall wills, and the next it could be those horrible neighbour disputes that are often as bitterly fought as the worst divorces.

There have been lighter moments: one man called in from the middle of Norfolk. Confidentially he told of his problems with his love life, repeatedly punctuating his accounts with 'You won't tell anyone will you?' Eventually the presenters were able to get a word in edgeways and point out that his confidential problems were being listened to by around 25,000 people. He quickly rang off.