Associate Announcement: Law Costs Specialists choose DPS to control costs

Elite Law Solicitors of Watford/Central London who incorporate HM Law Costs Draftsmen pride themselves on providing the best and most comprehensive 'one-stop-shop' legal costs service available anywhere in the UK. With over 20 years of experience in this market, they know how to maximise solicitors' earnings from a case file.

When they started looking for case management solutions to help manage their business, they looked at the whole market. They wanted to give their staff (including consultants), a proper IT framework to manage their cases and workload as well as the ability to work remotely thus allowing them to work 'in-house' when required anywhere in the country

They chose 'One Office' the market leading technology solution from DPS and then decided to have it all delivered as a fully hosted solution by dpscloud.

By setting up workflows in the DPS case management system, tasks are created automatically, allowing the management team to see who is completing them and when therefore ensuring timeframes are adhered to and client care is kept at the forefront of everything Elite Law do.

'The DPS case management system enables us to ensure a high level service to all our clients. By providing all users with the same pool of precedents and resources, such as Precedent Letters, pre-populated Court forms etc., we are able to offer our clients a more efficient service. The ability to use tasks to monitor the service we provide is also a priceless management tool', said James Scozzi, Managing Partner.

He is also using the Profit Costs and Time Management reports available in Financial Director - DPS's legal accounting software - in order to monitor his firm's performance on a monthly/quarterly basis as well as monitor the work-in-progress and the time recorded on matters for each costs specialist.

'We do a lot of fixed-fee work, so knowing how much time a fee earner spends on a file and comparing this with the corresponding bills is vital to us. This particular information gives us a clear insight on their productivity/time management and ultimately, on our firm's profitability. It also helps us to ensure that our bills - even though fixed- are a true reflection of the amount of work we put in', said James.

mylegalspace, the client portal solution from DPS, assists Elite Law in delivering a smooth service by allowing clients a secure way to view the work that is being done on their files. This is particularly useful for cases where Elite negotiate costs on behalf of their clients. The system sends out automatic notifications whenever the case is updated, keeping everyone informed with minimum effort from the costs specialists but maximum reward for the clients.

The above-mentioned solutions are provided as part of dpscloud, the managed IT solution that Elite Law Solicitors employ in order to relieve themselves of the responsibility of managing their technology and safeguarding their data in-house. The provision of these software products over the cloud, in a completely secure environment, means that the lawyers have the ability to work from anywhere and deal with urgent matters, as and when instructed to do so by their clients.

Using this system, Elite Law Solicitors are also able to connect staff working in different offices and bring them back into the team.

'The use of a case management system is not unusual for costs specialists,' concluded James. 'However, the combination of this software with other applications and the integration of them all into a managed IT solution - gives us a competitive advantage, technology-wise, which materialises in the provision of the highest standards of service that our clients expect of us.'

James Scozzi, Managing Partner, Elite Law Solicitors

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About DPS Software

DPS Software are the largest legal cloud services provider in the UK and the first legal software company to offer an integrated managed IT solution under one roof. With a 30 year pedigree, DPS have built a strong and growing market position thanks to their award-winning software products. Their fully Outlook-integrated case management software is a scalable, modular system designed according to the requirements of the modern legal practitioner. Financial Director, the latest generation in DPS legal accounting software and part of the DPS Practice Management system meets and exceeds the requirements of the Law Society, the LAA and LEXCEL.

dpsloud, the company's managed IT solution have helped them to become a realistic 'one stop shop' for the IT needs of the modern legal business. Providing all the standard and specialist applications that a law firm would need along with razor-sharp technical support and hardware maintenance, this solution relieves the practice of the responsibility to manage their IT. Over the past decade, dpscloud has been selected by more than 140 legal businesses across the UK.

For more information about DPS, please visit their websites https://www.dpssoftware.co.uk/ and https://www.dpscloud.com/

About Elite Law Solicitors

As of December 2014, there are only 570 regulated and properly insured legal costs providers in the UK. Elite Law Solicitors are among the best of them and are one of the very few who are regulated by the Solicitors Regulation Authority (less than 10 countrywide exist).

Their commitment to quality, combined with competitive pricing and the willingness to adopt a flexible approach to individual clients' changing needs has allowed them to grow steadily over the years which, in turn, led to the decision to merge and convert into a firm of Solicitors- Elite Law Solicitors.

Learn more about Elite Law Solicitors on their website www.elitelawsolicitors.co.uk or by following them on twitter @Elite_Law.