The Tribunals Judiciary and Employment Tribunals (Scotland) have issued a road map for 2021 – 2022, which aims to reduce the case backlog caused by the pandemic. The use of virtual hearings will remain essential “for at least two years.”

The road map acknowledged a “sharp increase” in outstanding cases and wait times, particularly in London and the South East. However, it also suggested “unexpected efficiencies” have emerged, leading to enhanced access to justice, in some cases. 

The road map stated, generally “justice is best experienced in a face-to-face environment” but “In respect of some of the innovations of the last year, we should not turn back. We must&...

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