Working for law and other professional service firms throughout the world (mostly virtually at present), nearly all of them talk to us about the great changes wrought by the pandemic to their working practices – and even their business model.
Yet, one of the interesting things that we’ve noticed is that mostly what has occurred has been a continuation and intensification of developments that began long before. Four main trends stand out:
- Remote working.
- Increasing dehumanisation.
- The pressure to do more with less.
- Increasing stress, depression and burnout.
All of these are leading to a lessening of resilience. One interesting piece of research found that the rate of work st...