Firms should be strategic when presenting themselves to insurers, as Michael Wilson explains
The relationship between solicitors and the insurance industry can be strained at the best of times.
There is a tendency for insurers to place increasing reliance on solicitors when investigating policy coverage, especially in connection with large losses.
This has led some commentators to question whether an overuse of solicitors has deskilled the insurance industry. Do insurers staff their claims and underwriting departments with the knowledge and experience required to make sound decisions?
It follows that solicitors might question the skill and judgement of insurers when it comes to the placement of professional indemnity insurance (PII). There is a feeling that solicitors are subjected to arbitrary underwriti...