Risk & Compliance

Articles

Naming and shaming by LeO 'might encourage serial complainants'

Publishing details of complaints handled by the Legal Ombudsman is attracting growing support, with 82 per cent of respondents to an instant poll carried out following an evidence session in the House of Lords voting in favour.

LeO's plans revive concerns over naming and shaming

Publishing details of complaints handled by the legal services ombudsman is attracting growing support, with 82 per cent of respondents to an instant poll carried out following an evidence session in the House of Lords voting in favour.

Editor's Letter: How to live

Law firms are at risk of collapsing if they do not let go of traditions, suggests Manju Manglani

Avoiding collapse

Law firms need to pay closer attention to risk management, says Frank Maher, a partner at Legal Risk

Analysing claims

Thomas Berman

Provide more innovative routes to qualification, LSB chair tells regulators

Regulators should ensure that they provide more cost-effective and innovative routes to qualification for the widest number of aspiring lawyers, Legal Services Board chairman David Edmonds has said.

Who you gonna call?

The green paper post-mortem paints a bleak picture of what civil legal aid provision will look like if the MoJ gets its way. For firms intent on continuing to provide legal aid services, the proposed ten per cent fee cut will slice such a large chunk off their thin profit margins that their very existence will be in question, possibly leaving only large volume suppliers in that space. Some sectors are already predicting that practices will have to turn away half of their clients, making substantial restructures, redundancies and closures a distinct possibility. So, as firms begin to digest the details of the coalition's consultation on legal aid cuts, the worst hit offer a snapshot of what their services may look like come the revolution.

SRA appoints external complaints handling body

The Independent Complaint Resolution Service, the body set up to hear complaints against the Land Registry, has been appointed by the Solicitors Regulation Authority as its external complaint handling service.